Our Quality Policy

Sarem Makine’s quality policy reflects the company’s goal of being a reliable and preferred company in the field of “Plastic Pipe Machinery.” This policy has been established to organize the company’s management and quality understanding and includes the following key headings:

1. Technology and Standards: Design products that exceed customer expectations by closely following global technologies and standards.
2. Product Quality: Provide customers with superior quality and compliant products at competitive prices, delivered on time and reliably.
3. Technical Support: Ensure that pre-sales and post-sales documentation and technical support are provided promptly and completely to maintain continuous and uninterrupted service of products.
4. Employee Health and Safety: Protect the health and safety of employees, enhance their commitment, and support continuous training and development.
5. Transparent Management: Promote information and responsibility sharing with a transparent management approach, ensuring that empowered employees maintain team spirit.
6. Supplier Collaboration: Work closely with suppliers to foster their development and ensure the robustness of the supply chain.
7. Quality Responsibility: Adopt an approach where all employees, especially top management, are responsible for implementing the company’s quality policy and continuously improving the effectiveness of the quality system.

This policy reflects Sarem Makine’s commitment to a quality and customer satisfaction-oriented approach and its goal of continuous improvement. As Philip Crosby stated, quality products and services provide greater value in the long run, and as a company that embraces this principle, Sarem Makine aims to deliver this value to its customers.

“Quality is free, but it’s not a gift.”
Philip Crosby